Privacy Policy for Legacy Auto Repair

Effective Date: January 20, 2026

At Legacy Auto Repair, we value your privacy. This policy explains how we collect, use, and protect your personal information, particularly regarding our text messaging services.

1. Information We Collect

We collect personal information that you voluntarily provide to us, including:

Contact Information: Your name, phone number, and email address.
Vehicle Information: Make, model, and service history.
Communication History: Records of your text messages and service requests.

2. How We Use Your Information

We use your information to provide high-quality automotive services, including:

Sending appointment reminders and repair status updates.
Providing digital inspections and cost estimates.
Responding to your questions via text or phone at (781) 351-9350.

3. SMS Messaging & Consent

When you opt-in to our SMS program, you agree to receive recurring messages.

No Third-Party Sharing: We do not sell, rent, or share your SMS opt-in data or phone numbers with third parties or affiliates for their marketing purposes.
Service Providers: We may share your information with trusted vendors who help us deliver our messages (such as our SMS gateway provider), but they are contractually forbidden from using your data for any other reason.

4. Your Choices (Opt-Out)

You have full control over your data:

To Stop Texts: Reply STOP to any message we send. You will receive one final confirmation text.
To Get Help: Reply HELP or call us directly at (781) 351-9350.
Consent: Your consent to receive text messages is not a condition of purchase.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your data is stored in secured databases and is only accessible by authorized personnel.

6. Contact Us

If you have questions about this policy, please visit us at www.legacyautorepair.net or contact us at:

Legacy Auto Repair

Whitman, MA

Phone: (781) 351-9350

Next Step: Would you like me to help you draft the Terms & Conditions page, which focuses more on the "rules" of your shop and the SMS program?